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We’re here with practical IT information for your business.


How to choose the right computer equipment for your business to increase your productivity and efficiency without it costing the earth.

Business software helps you complete a range of tasks. Choose the right software, provide support and train your staff with our introduction.

It is highly likely that you depend on the internet for some aspects of your business. Find out how you can use the internet more effectively.

Good communication with customers, partners and suppliers is vital for business success. This summary explores business communication methods.

How would you cope if your IT system failed or was breached? We cover the main IT security issues and how to protect against them.

Good IT management can help you choose, use and implement IT. Our overview helps you manage IT in a way that maximises the return on your investment.

IT support is vital if you rely on your IT system. But how can you set up an effective safety net in case things go wrong? We explore the options.

Getting the right IT is just the first step. Appropriate training, policies and working practices can help you maximise return on your IT investment.

Sample email use policy

It's vital you have a business email policy. This describes how your staff are allowed to use your email system, so they know what is and isn't permitted

We've created a business email use policy for your business. It's completely free to download and you can customise it before using it.

If you would like to include this policy on your own website, you must credit the Tech Donut and link back to this original page.

Download business email use policy >>
(Microsoft Word, 63KB)

Why do I need an email use policy?

It's easy to dismiss concerns about email. After all, email is easy to use and most people are comfortable with it, especially if you provide standard email software like Microsoft 365.

However, it's precisely because email is so easy to use that you need an email use policy.

Whether it's falling for a phishing scam, clogging up the system with endless ‘reply all' messages, or putting off customers with sloppy grammar, the simplicity of email hides it dangers.

This email use policy helps your employees understand the rules about using email. It also provides some advice on email etiquette, so you can reduce email overload and ensure your staff use email appropriately.

About our email use policy 

Our sample email use policy is designed to help you create a policy that works for your business.

As every company is different, it's important to consider how you use email and write a policy to suit your circumstances. You can use this email policy as a starting point and customise information as required.

It's a good idea to seek professional advice before putting your email policy into action. Using an email policy template may allow you to reduce your costs, because you won't need to ask your lawyer to create a policy from scratch.

You can download our email use policy now.

Download email use policy >>
(Microsoft Word, 63KB)

Implementing your email use policy

Like any IT policy, your email use policy should be a practical, usable document. Your staff shouldn't just read it and forget it. They should be able to understand what it means in practice, then refer to it if they need any advice about using email.

Review your business email use policy every two to three years. You should also revisit it if you move to a new email system or fundamentally change how things work (for instance, if you introduce mobile email).

It's a good idea to require staff to read your email use policy (and sign a document to that end) when you introduce it. It should also be part of your induction programme for new employees.

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