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We’re here with practical IT information for your business.


How to choose the right computer equipment for your business to increase your productivity and efficiency without it costing the earth.

Business software helps you complete a range of tasks. Choose the right software, provide support and train your staff with our introduction.

It is highly likely that you depend on the internet for some aspects of your business. Find out how you can use the internet more effectively.

Good communication with customers, partners and suppliers is vital for business success. This summary explores business communication methods.

How would you cope if your IT system failed or was breached? We cover the main IT security issues and how to protect against them.

Good IT management can help you choose, use and implement IT. Our overview helps you manage IT in a way that maximises the return on your investment.

IT support is vital if you rely on your IT system. But how can you set up an effective safety net in case things go wrong? We explore the options.

Getting the right IT is just the first step. Appropriate training, policies and working practices can help you maximise return on your IT investment.

Planning your IT maintenance - checklist

Poorly maintained IT systems could cause a major problem for your business, if key hardware breaks down at a crucial point or a cyber attack compromises your data. Stay on top of your maintenance and breathe easy.

  • Your business depends on an IT system that works without fault. A well-maintained system means your IT is secure and up to date. You can avoid costly downtime by regularly checking and updating the software you use and your devices’ operating systems.
  • Don't ignore IT maintenance. Are your software licenses all up to date? Is your anti-virus software doing its job? Is it time to update your passwords? Regular maintenance ensures you know the answers to important questions like these and makes sure you're in control of your IT systems.
  • Draw up a schedule for your IT maintenance, broken into daily, weekly, monthly and less-frequent tasks. The frequency depends on how critical that part is for the day-to-day running of your business. You should back up data daily, for example.
  • Both your IT equipment and the software you run need regular checks. For example, if you are a designer, your computer screens might need calibrating at specific intervals.
  • Some maintenance tasks can be automated, saving you time. You can set software to automatically check for and run updates so you always have the latest version - this is especially important for anti-virus and security software. Schedule on-site and cloud backups to run throughout the day - just make sure you check the automation is working.
  • Keep a record of all software licenses plus renewal dates and the age of any hardware such as screens, keyboards and mobile devices. This will help you identify when software or equipment should be upgraded or replaced.
  • Make monitoring part of your IT maintenance. Knowing how members of staff use IT can help how you maintain it. If staff type a lot of reports, keyboards and mice might need replacing more often. Monitor and check hardware separately from software.
  • Online security threats can damage your business. As part of your IT maintenance, make sure your firewall and security software are doing their jobs. Keep virus and malware scanners up to date.
  • Regular tasks don't have to be too arduous as long as you stay on top of them. They don't all have to be carried out by experts either. For instance, anyone can perform simple tasks like clearing the dust out of computer fans.
  • Consider outsourcing IT maintenance. Failing to perform regular maintenance can ultimately damage your business, so outsourcing maintenance to your IT supplier can be a wise investment.

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