Introducing homeworking - checklist

More and more employees are working flexibly or from home - many for the first time due to the Coronavirus outbreak. This checklist explains how to successfully and legally implement homeworking.

• Plan a pilot scheme. Consider offering selected employees the option of homeworking, or introduce part-time homeworking.
• Identify jobs which are suitable for full or partial homeworking: consider how much the employee needs to be in the company's premises.
• Confirm that the work can be carried out without creating a nuisance for neighbours or requiring planning permission.
• Consider whether individuals have the right attitude and skills - for example, time-management, self-motivation and communication skills.
• Organise any training required. Plan how you will involve the homeworker in future training and development activities.
• Identify the requirements for a home office such as a reasonable working environment, a laptop or tablet computer, a smartphone - for occasions when the employee is out and about - and office furniture.
• Plan the employee's communications: how will email and the internet be used? Who will arrange and pay for a broadband connection? How will phone calls and emails be re-routed? Will you use instant messaging services and collaboration tools to facilitate communication and team working between you and the employee?
• Arrange access to the software, files and data that the employee needs to work effectively. Will the employee have access to your server via a virtual private network? Or, will the employee use cloud-based software and services?
• Consider any security issues - for example, protecting valuable equipment, data and confidential information.
• Arrange any additional insurance required. Check whether your existing business policy covers 'any place of business'.
• Carry out a risk assessment. Identify the potential risks and who could be affected, take steps to minimise or remove the risks and record your findings.
• Provide guidance on health and safety - for example, seating and furniture layout, lighting and testing of electrical equipment.
• Advise homeworkers to ensure that the home office retains some residential use (eg as a spare bedroom) to avoid business rates and tax problems.
• Agree any modifications to employment contracts - for example, covering working hours, responsibilities for equipment, and additional expenses.
• Agree clear performance targets and standards which you can use as the basis for managing the homeworker.
• Keep in touch on a daily basis, and arrange regular face-to-face meetings.