Skip to main content
We’re here with practical IT information for your business.

Search

It's impossible to run your business without the right tech. How to choose the right computer equipment to increase your productivity and efficiency without it costing the earth.

Business software – such as accounting and security software - makes running your business easier, safer and more efficient. Learn how to decide what software you're likely to need.

Building a business website is easy using web design software with intuitive drag-and-drop templates. You can also use a web agency or designer to build your online presence.

From business email and phone to instant messaging, you need to be able to stay in touch with customers, staff and suppliers. Here's how to set up effective business comms.

How would you cope if your IT system failed or was hacked? We cover the main IT security threats and how to protect against them.

Getting the right IT is just the first step. Appropriate staff training, IT policies and working practices can help you maximise return on your IT investment.

IT support is vital if you rely on your IT system. But how can you set up an effective safety net in case things go wrong? We explore the options.

Getting the right IT is just the first step. Appropriate training, policies and working practices can help you maximise return on your IT investment.

Using consultants - checklist

Using a consultant can be a great way to get a project rolling or to bring in expert help. We explain how to get the best from your consultant.

  • Define the project and the result you are aiming for; confirm how this will contribute to your overall business objectives.
  • Consider whether you have (or should acquire) the in-house skills to carry out part or all of the project.
  • Discuss the project with relevant employees; ask for suggestions and get their agreement to involving a consultant.
  • Ask your local business support organisation, trade association or relevant body to recommend a list of suitable consultants with experience of similar projects.
  • Choose a suitably skilled and experienced consultant from your shortlist and ask for a preliminary proposal based on your brief. Amend the brief to incorporate any valid suggestions.
  • Clarify roles and responsibilities for the consultant, employees and any other contractors involved.
  • Identify key objectives; aim for specific, measurable targets but leave room for the consultant to suggest alternatives.
  • Prepare an outline brief summarising the project, objectives, budget, timescales and in-house resources available to the consultant.
  • Clarify any constraints on the consultant: for example, budget, restrictions on disclosing confidential information or contacting customers.
  • Agree a project schedule, including project completion and interim milestones; negotiate exit clauses for sub-standard performance.
  • Negotiate fees; consider success fees or a fixed fee and clarify exactly how fees will be earned, when they will become payable and how any expenses will be handled.
  • Brief employees involved in the project; ensure they fulfil their responsibilities to maximise the consultant's effectiveness.
  • Provide access to any necessary in-house information and resources.
  • Maintain regular contact with the consultant; look for evidence of the work, monitor costs and review the project at each milestone.
  • Watch for warning signs of any problems: for example, sub-standard work, missed deadlines or poor communication from the consultant, or low morale among the project team.
  • Check that objectives have been met to the agreed standards before signing off any work or overall project completion.

Stay up-to-date with business advice and news

Sign up to our lively and colourful newsletter for new and more established small businesses.