It's impossible to run your business without the right tech. How to choose the right computer equipment to increase your productivity and efficiency without it costing the earth.
Business software – such as accounting and security software - makes running your business easier, safer and more efficient. Learn how to decide what software you're likely to need.
Building a business website is easy using web design software with intuitive drag-and-drop templates. You can also use a web agency or designer to build your online presence.
From business email and phone to instant messaging, you need to be able to stay in touch with customers, staff and suppliers. Here's how to set up effective business comms.
How would you cope if your IT system failed or was hacked? We cover the main IT security threats and how to protect against them.
Getting the right IT is just the first step. Appropriate staff training, IT policies and working practices can help you maximise return on your IT investment.
IT support is vital if you rely on your IT system. But how can you set up an effective safety net in case things go wrong? We explore the options.
Getting the right IT is just the first step. Appropriate training, policies and working practices can help you maximise return on your IT investment.
If the worst were to happen to your business IT system, could you carry on working? How quickly could you recover? Careful continuity planning and a reliable backup system will ensure you can keep operating with minimal disruption.
Business continuity planning involves anticipating problems which could disrupt your company's ability to operate properly and taking steps to mitigate them. For most businesses, these problems typically fall into two categories:
It's important your disaster planning measures ensure fast business recovery for key systems.
Good continuity planning involves methodically examining the threats to your business:
Your continuity planning should prioritise the threats with the highest likelihood of happening and those with the potential to cause most damage.
Identify and eliminate single points of failure. For instance, a power cut could take your server offline. Or, if your customer database is held in the cloud, losing your internet connection could leave you unable to check customer details.
In both cases, you might consider adding backup systems. An uninterruptible power supply (UPS) can keep your server running, and a cheap broadband service can provide a secondary internet connection.
As well as taking steps to reduce the likelihood of the scenarios you identify, your business recovery plan should describe how your organisation will react in the event of a problem.
Once you've put a business recovery plan together, test it. See how your communications work in practice, and how long it takes you to get working again.
You may wish to consider your business recovery plan when negotiating with IT suppliers. For example, you might want to pay your support company for a faster response time in the event of important systems failing.
Your continuity planning should include a backup system, so you have a safe copy of key data. A number of factors will influence your choice of backup system:
Whichever backup system you choose, it's important to keep backups in a different place to the main copy of the data. Test your backups regularly ? many businesses neglect this step, only to discover their backups are useless when they have a real emergency.
The National Cyber Security Centre has created top tips on how you can back up and restore your data, sources of free data storage and a free, handy infographic on backing up your data.
Many companies now use cloud services to backup their data rather than creating backup copies of their data locally. This sees your business pay a fee each month for a service that backs your data up over the internet. There are several benefits to this. All your data is centralised, so you can access it from anywhere. Your data is stored offsite, so it is safe and can still be accessed even if your premises are not and you only pay for what you use.