New research has revealed that shopping online causes frustration, boredom and even anxiety for many people, suggesting that retailers need to raise their game when it comes to customer experience.

As online shopping has increased during the pandemic, so too has the number of shoppers returning items to get a refund.

New figures reveal that almost one fifth of workers in the UK's smallest businesses were still on furlough at the end of September, raising fears that many firms will find it hard to survive once the scheme ends.

Hundreds of small businesses and sole traders are to provide work placements to unemployed young people under the Kickstart programme.

The third SEISS grant for self-employed workers affected by the pandemic is now open for applications; but freelancer body IPSE is warning that new rules may create a "climate of fear".

New research by MoneySuperMarket has found that many Brits do not have their financial houses in order when it comes to pensions, life insurance and wills.

A new report has found that the coronavirus pandemic has significantly changed the way that SMEs use business banking.

Chancellor of the exchequer Rishi Sunak has set out his plans in a Spending Review that aims to "protect lives and livelihoods" as the pandemic continues to take its toll.

New research suggests that Black Friday 2020 could be the busiest ever as online sales continue to soar.

Independent retailers are breathing a sigh of relief as the government's COVID Winter Plan allows them to reopen ahead of Christmas but there are challenges ahead for bars and restaurants.